A tutorial about zipcars aims to get you started with the service. You'll learn how to reserve a car, pay for gas, return the car, and get a refund. Also, learn what insurance you need and how the car can be returned if you have problems.
How to book a car
To reserve a Zipcar, log in to Zipcar. Then, you should choose the pickup and drop-off location. You can also choose a time and day. Before you reserve your car, check the car's maximum weight. If you have chosen the wrong time or location, you can always change the details later. Next, click on the "confirm Booking" button to confirm your reservation.
Zipcar is much quicker than traditional rental firms. Just a few clicks are all it takes to locate a car or choose a pick-up and return time. It doesn't require that you fill out lengthy forms or understand the fine print. The Zipcar hotline can be used to extend your reservation. To avoid additional charges, ensure you follow the Fee Policy.
How to pay for gasoline
Zipcar's gas card functions exactly like a regular credit card or debit card. After inserting the card, follow the prompts on screen to complete your transaction. Make sure you put enough gas in your Zipcar. A premium vehicle will require more fuel. Once you are finished, keep the receipt to claim the reimbursement.
To use your Zipcar gas card, you must have a credit card or a debit card of at least $50. Zipcar cards cannot be used at gas stations unless they have been redeemed at the pump. Before paying for gas, enter your zip code to ensure the card is valid.
How to return your car
When returning your Zipcar rental car, it is important that you know how to do it safely. First, make sure that you return your key to the glove box. Insert the bullet-shaped, key fob into this slot. When the key is inserted, a small green LED light will illuminate. This signifies that the rental ends. You will need to check that your belongings are still inside the vehicle. Make sure you are careful because some vehicles don’t automatically turn on when the ignition switch is turned off.
After using the Zipcar, it is important to lock it. It is important to lock the Zipcar doors after you use it. In addition, if you are late returning the car, you will be charged a late fee. This fee can be up to $50.
How to get refund
Zipcar customer service can be reached to request a refund if you have any problems with your booking. Please make sure to submit your request within 30 business days of your original booking. To verify your details, attach a copy of your receipt.
The process of canceling a Zipcar membership is fairly straightforward. Log in to your Zipcar account and provide your driver's licence. Then wait for your cancellation to be processed. If you cancel within 30 days, you may be eligible for a full or partial refund. If you cancel after this time, however, you won't be eligible for a refund.